How to cancel your membership
We really don't want you to leave, but sometimes things happens, and then we want this to be as easy as at can for you.
Your can manually cancel your subscription from your own account.
- You must log in to your account.
- Click on your Avatar in the top right of the page.
- Select Settings from the dropdown.
- Click Billing Info in the top right of the page:
Like this:
Depending on the Offer you wish to cancel and the payment method used to purchase the Offer, you can cancel your subscription.
If you use Stripe:
- Select the Cancel button.
Like this:
After you click on Cancel, you will be prompted to confirm your cancellation:
Once confirmed, you will lose access to your Offer Subscription at the end of the current billing cycle.
If you use PayPal:
- Click Manage Subscription in Paypal
You will then be redirected to your PayPal account in the Payments tab. If you is not logged in, you will be prompted to log in to you PayPal account.
- Click Payments in the top menu.
- Select Manage automatic payments under the "Automatic payments" section.
- Select the merchant whose agreement you want to cancel in the left sidebar.
- Click the Cancel button.
- Confirm your wish to cancel and click Cancel Automatic Payments:
Like this:
Once confirmed, your subscription payments will be inactive and we will no longer receive payments for the subscription.
